“The line between the physical store and the online order will keep fading. That showrooming habit is getting stronger, not weaker, so the malls that make it easy to look, touch and then decide are the ones that will hold on to those customers,”...
Nearly three-quarters of consumers (74%) say they would trust an AI agent to assist them with shopping, from finding the best deals and renewing subscriptions to selecting the right products, according to the latest global Accenture Consumer Pulse Research.
The report, “Talk to My AI...