Telekom Romania Mobile recorded 1.92 million postpaid subscribers at the end of the fourth quarter of 2023, up 3.3 percent from the same period last year maintaining the growth for 4 consecutive years. Total customer base stood at 3.8 million subscribers due to a reduction in prepaid subscribers’ base.

Telekom Romania Mobile’s revenues reached 287 million euros which represents a 6.4 percent drop as compared to previous year mainly due to lower Interconnection revenues (MTR cut by -50 percent) and discontinuation of MVNO business.

“2023 was a year full of challenges but also opportunities. We stayed true to our commitment to our Romanian customers, offering them top notch mobile services and enhanced positive experience, through a quality network. We are happy to see that our Net Promoter Score – which is an indicator of customer loyalty and satisfaction – grew by 21 percent year on year. This encourages us to continue our strategic direction, providing excellent customer service and quality services, tailored to customers’ personal and business needs”, stated Charalampos Mazarakis, Chief Executive Officer, Telekom Romania Mobile.

In 2023, Telekom Romania Mobile launched 5G services and continued to expand the 5G network coverage nationwide. Currently, users from 13 cities – București (including Otopeni), Arad, Brașov (including Poiana Brașov), Sibiu, Cluj-Napoca, Timișoara, Iași, Constanța (including Mamaia), Ploiești, Craiova, Pitești, Oradea and Râmnicu-Vâlcea – have access to the benefits of this technology.