Delgaz Grid launches an online application that will help improve the connection process
- The application is dedicated to Delgaz Grid partner companies that perform works on electrical networks;
- The use of the platform reduces from five to two days the duration of program approval for most works;
- Additionally, 1,750 work hours per year are saved.
The natural gas and electricity distribution company Delgaz Grid has launched the “Work Schedules” application, as the first stage of implementing the SharePoint-type online platform “Electricity Partners”, with the objective of improving the connection process and reducing its duration, Delgaz Grid annually manages the creation of approximately 11,000 electrical connections for new consumers, and compliance with the 90-day deadline for the design, execution, reception and commissioning of the installations is a priority for the company.
By using the platform, which has been operational since July 1, the time to approve work schedules is reduced from five to two days for most types of work, while saving 1,750 man-hours per year. This means that important resources are freed up and can be further allocated to other process segments in order to reduce the duration of the connection process.
“The digitization of distribution networks and processes are a priority for Delgaz Grid. The new platform responds both to the expectations of future users, to reduce the network access time, and to our contractors, to optimize the process of making the connection facilities”, said Cristian Secoșan, general director of Delgaz Grid.
The application is dedicated to the approximately 250 contractors who carry out electrical connections and allows the exchange of data and information between the parties involved. Thus, the process of submitting the request and approving the work programs is automated. Access to the platform is simple and secure, by creating an account, and the requested information is filled in predefined fields, with the possibility of attaching documents and comments.
Through this development, all six counties in which Delgaz Grid operates will have a unified way of working. On the platform, the traceability of the request will be ensured, from the date of submission, the stage and the date of approval of the work programs, and the necessary information will be automatically transmitted to all the people involved in the process of execution and reception of the works.
The platform was developed in about six months, by a Delgaz Grid project team, which included specialists in investment management, distribution network operation and IT solution development. In addition to the platform dedicated to contractors, several platforms and applications are already functional (Delgaz Access, for connecting new consumers to the distribution system, a platform dedicated to changing the supplier, applications for scheduling the reading/replacement of meters, for announcing disturbances), and we are still analyzing digitalization /automation and other processes to increase the quality offered to users of the distribution system.