First day of July comes with new changes in the electricity market. Get an advantageous fixed price for the next contract year
Household customers who do not opt for an offer of electricity available for the competitive market until June 30, 2021, from July 1 will have a different price than the current one for the consumed electricity, respectively a universal service price, established by each last supplier. instance.
All those who now have an ongoing contract for the supply of electricity at the price for universal service, will meet in the middle of the year new changes related to electricity bills. The trade discount you now receive is valid until June 30, 2021. If you do not opt for a contract on the competitive market by then, this trade discount will no longer apply to consumption made from July 1, 2021. You will be charged for the universal service established for the second semester of 2021, communicated by the current supplier in May and June, together with the electricity bill.
But you can always change your mind! Even if you have not made a decision until June 30, 2021, you can later opt, at any time, for a product on the competitive market. Regardless of the locality where the place of consumption is located, you have the freedom to choose any supplier you want and the offer that suits you, at a competitive price.
What options do you have to secure a fixed price for electricity for 12 months
Enel Energie and Enel Energie Muntenia offer a series of products for customers from all areas of the country. You are guaranteed fixed electricity prices for the chosen period and you can manage everything online: from signing the contract, to receiving and paying the bill. Moreover, you can choose offers that contain value-added services, such as technical assistance, by opting for Enel Assistance, Enel Assistance +, or you can purchase electronic equipment with payment in instalments on the electricity bill and with the installation service included.
By choosing the offers in the category Hello from Enel suppliers, available until June 30, 2021, customers who sign their first contract on the competitive market or conclude for the first time a contract with the company secure a fixed price for electricity for 12 months , thus being protected from any possible increase in the price of electricity on the market.
Is it mandatory to enter the competitive market?
Whether you are a customer in the competitive market or a recipient of universal service, there is no obligation to choose a tender in the competitive market, as there is no deadline to request a new electricity supply contract. However, the advantages of products at competitive market prices are significant.
Flexibility is the main element, because, as a customer, you can always choose any offer that suits you. We are talking not only about the price of electricity supplied, but also about home support services or various household appliances that you want to buy from the supplier and pay with the electricity bill. All these benefits are now available to customers in the competitive market.
Monthly invoice, the easiest way to find out what kind of contract you have
To find out if you already have a contract on the competitive market with Enel suppliers, the easiest way is to look at the invoice! If in the upper left corner it says, “Competitive market bill”, then the liberalization of the energy market has no impact on your contractual relationship. If this is not stated on the invoice, then the universal service offer valid for that period applies to you. You can choose to keep it or sign a new contract at a competitive market price. We are waiting for you online, by phone, in Enel stores or you can choose a product by filling in and sending to the indicated address the offer selection forms sent between February and June 2021, together with the electricity bill.
Have you bought a home and want to change the contract holder? Did you choose a new electricity offer? Here are four ways to sign a new electricity supply contract
To become an Enel customer, you have a number of channels through which you can do this: online, by phone, directly in Enel stores or through field agents.
At Enel, the change of the electricity supply contract can be done 100% online. The online contracting process can be started on www.enel.ro, by accessing the Residential Clients or Business Clients section, from the MyEnel application or directly at http://contract.enel.ro.
After selecting the offer, the online contracting process begins. Enter a copy of the identity document and, if you are a new customer (you do not have an ongoing supply contract with Enel), the deed of ownership of the place of consumption or the document certifying the right of use and the last invoice from the old supplier (which contains information necessary for the supplier change process). During the contracting process, digitally sign in the space allocated on the screen (signature that will be used to conclude the contract and related documents – request for contract, request for change of supplier), but not before giving you acceptance for the chosen offer.
According to the rules on distance contracting in force, the electricity supply contract is considered concluded only after you receive on a durable medium, including electronic, the final contract documents that will bear the digital signature executed by you in the initial steps of the contracting process. You save the documents in your own computer and you give your final consent, on a durable support (electronically, by accepting them on the link sent by e-mail at the end), for concluding the contract.