Garanti BBVA Mobile posts over 47% increase in volume and number of transactions in the first half of 2020
Garanti BBVA recorded a 47.7% increase in volume and over 47.4% increase of the number of transactions in the first half of 2020 by its mobile retail customers, during the first half of 2020, over the same period of 2019. For the retail customers and all digital channels – mobile and online, the number of transactions grew with over 23.5%, while the volume of transactions increased with 15.2%, compared with the same period from 2019.
“The evolution of our digital channels in the first 6 months of the year is impressive. During these challenging times, when safety is paramount, our clients are increasingly using our mobile application to make payments, pay bills, for currency exchange, and to send money to their dear ones, wherever they are. We will continue to invest in our digital channels – Garanti BBVA Mobile and Garanti BBVA Online, to meet our customers` highest demands. We are confident that our strategy to put the client first is the right one and we will spare no effort to retain the high level of trust we earned during the last years,” stated Anca Motcă, Deputy General Manager, Garanti BBVA Romania.