ING Bank Romania announces the appointment of Tuğçe Bora Kiliç as Chief Operations Officer (COO) and member of the Executive Committee, as of June 1, 2026.

Tuğçe Bora Kiliç takes over the position of COO of ING Bank Romania from Maria Cristina Matei who has held the position for the past 12 years, now appointed CoE lead Data and Analytics in ING Hubs Romania and Chief Data Officer (CDO) for ING Hubs Global.

Tuğçe Bora Kiliç joins ING Bank Romania after extensive experience at ING Bank Turkey, where, from 2022, she held the position of COO, coordinating a series of projects dedicated to improving the customer experience and accelerating digital transformation.

Prior to joining ING, she held senior positions at global institutions, including HSBC, where she served as COO of HSBC Türkiye, as well as roles at BNP Paribas, Société Générale and Accenture.

A graduate of the Faculty of Business Administration at Koç University in Istanbul and holder of a postgraduate degree in Communication Strategies from Galatasaray University in Turkey, Tuğçe Bora Kiliç had a rising career in several banking institutions, before joining ING Bank in 2022.