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Anda Todor, AmCham Romania
More attention needs to be paid to the qualitative approach, rather than quantitative»
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Raiffeisen Bank doubled its Smart Mobile clients in 2017

Raiffeisen Bank doubled the number of Smart Mobile clients in 2017, the mobile banking app Raiffeisen Smart Mobile has increased by close to 100 per cent.

2018-03-26 16:52:17

Romania has the highest number of digital clients of International Raiffeisen Bank group, after Russia.
Clients choose mobile app for payments due to the easy manner of login and payment authorization or via iPhone X, through Face ID, according to Business Review.

At the end of the last quarter of 2017, over 475,000 clients were active on the online booking platform, and their number increases by close to 12,000 monthly. The transactions through internet apps and mobile banking reached to 16 million in 2017.

43 percent of the operations migrated to multi-functional machines (MFMs). These results are due to the colleagues from agencies, who teach day by day, the clients to use the new technologies in their own interest.

At the group level, the requested loans through digital channels represent 14.5 percent of the overall portfolio.



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