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Gabriel Pantelimon, Xerox
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Uber introduces upfront fares in Romania

Uber introduces upfront pricing in Romania, starting on Wednesday, February 14th. Passengers will be shown in the app the exact fare, before requesting a ride, for more clarity and an improved rider experience. Up to now, users could only see an estimated cost.

2018-02-13 13:42:59

Thus, a ride from Dristor to the North Railway Station, during rush hour, will cost 15,63 RON, while a ride from Victoria Square to the airport will be 26,09 RON.

Once the destination has been entered in the app, the fare displayed will include:
- distance to the destination, including multiple stops
- estimated time based on historical traffic values
- dynamic pricing, if the case
- any promotional discounts.

When surge pricing occurs, Uber app will show an exact amount along with the message that the fares are increased as a result of high demand. When dynamic price exceeds 3x the usual fare, users will be notified about this and asked to confirm.

If passengers change their destination, add a stop during the ride or the time spent in the car is longer than the estimated one, the app will adjust the total value of the ride.



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